Solutions Engineer (Backend/Cloud) - Bengaluru

Customer-facing Solutions Engineer role focused on backend and cloud, responsible for deploying Portkey’s AI Ops platform in Kubernetes environments for enterprise clients.

Company Details
Portkey is an AI Ops platform helping enterprises govern and manage AI at scale. With 800+ customers globally, Portkey supports deployment on SaaS, VPC, or on-prem environments.
Website: https://portkey.ai/

Requirements

• Minimum 4 years of experience in software engineering

• Strong hands-on experience with Kubernetes, Docker, and Helm

• Proficient in AWS or Azure (at least one)

• Solid understanding of access management: IAM, IRSA, IMDS, Managed Identities, Entra

• Experience with authentication protocols: OAuth, SSO, OIDC, SAML, SCIM

• Minimum 1–2 years in a customer-facing technical role

• Excellent verbal and written communication skills

• Preferred: ex-founders and prior experience in Solutions Engineering roles

Responsibilities

• Deploy Portkey on customer-managed Kubernetes environments

• Work with enterprise clients to ensure secure and scalable engineering implementations

• Write deployment scripts, automation, and infrastructure components

• Collaborate with customer teams and internal engineers on integration and onboarding

• Troubleshoot deployment challenges and optimize configurations

• Contribute to engineering documentation and best practices

Job Details
Location: HSR Layout, Bangalore (Work from Office)
Note: There might be rotational night shifts; in such cases, WFH is allowed

Interview Process

• Technical Screening

• Technical Round 1

• Technical Round 2

• Culture Fit and Offer Round

Important Note
ClanX is a recruitment partner, helping Portkey hire a Solutions Engineer.